Continued use of our services constitutes acceptance of this policy.
For inquiries, please contact us.

Information We Collect

To deliver our services effectively, we may gather, store, and process the following data. Note that withholding certain information may limit your access to specific features or impede service functionality.

1. Information You Provide

• Personal and company details (e.g., phone numbers, email addresses, or payment information) submitted during account setting or service use.
• Content shared through our platforms or stored while using our services.

2. Information from Third Parties

• Data about you provided by other users or partners when they interact with our services.

3. Automatically Collected Data

• Log Information: Technical details (e.g., IP address, device ID, browser type, and mobile software versions) gathered via cookies, web beacons, or similar technologies.
• Usage Data: Search queries, visited URLs, app interactions, and historical activity logs.
• Communication Metadata: Account details, timestamps, and duration of interactions within our services.
• Location Data: GPS or Wi-Fi-derived coordinates when location services are enabled. You may disable this feature at any time.

How We Use Your Information

Your data enables us to:

• Deliver and optimize services, including identity verification, security monitoring, and fraud prevention.
• Personalize experiences (e.g., language preferences, location-based features).
• Enhance service design, conduct analytics, and improve advertising relevance.
• Facilitate surveys, software updates, or promotional campaigns.
• Cross-utilize data across services (with user consent) to streamline functionality.

Access and Control of Your Data

You can view, correct, or delete your personal information by contacting our sales representatives. Identity verification may be required for security purposes.

Information Sharing

We do not disclose personal data to third parties without consent, except in these scenarios:

• Affiliates and Partners: To fulfill service obligations (e.g., cloud providers, payment processors).
• Legal Compliance: To adhere to laws, court orders, or government requests.
• Business Transfers: During mergers, acquisitions, or asset sales, with prior notification.

Data Security

We employ encryption (e.g., SSL), access controls, and industry-standard protocols to safeguard your information. However, no system is entirely immune to risks; users should adopt prudent security practices.

Publicly Shared Information

Content posted on our platforms (e.g., photos, comments) may become publicly accessible and persist even after deletion due to caching or third-party replication. Adjust privacy settings to limit visibility.

Sensitive Information

Exercise caution when disclosing sensitive data (e.g., health, religious, or racial details), as such information warrants heightened protection.

Tracking Technologies

Cookies and web beacons help:

• Authenticate users and retain preferences.
• Analyze service usage and ad performance.
• Deliver targeted advertising (non-identifiable data may be shared with partners).

You may disable these tools via browser settings, though some features may become unavailable.

Communications

Service-related announcements (e.g., maintenance alerts) are non-optional. Marketing communications can be unsubscribed from via provided instructions.

Policy Scope and Amendments

This policy governs all JW HYDRAULIC services unless superseded by a product-specific privacy notice. We reserve the right to modify terms, notifying users of material changes in advance. Continued use post-update implies acceptance.

Exclusions: This policy does not apply to third-party services linked through our platform or ads hosted by external providers.